01
Information We Collect
We collect only what is necessary to power your experience on the Hoodle platform.
Blueprint Readiness Data: Your buying stage, timeline priorities, and move-in dates — used to match you with the right professionals.
Direct Messaging Metadata: Interaction timestamps, read receipts, and communication logs to ensure platform integrity.
Professional Credentials: Licenses, certifications, and verification documents for builders, agents, lenders, and vendors.
Standard Identity Data: Name, email, phone number, and geographic preferences to create your account and personalize results.
02
How We Use Your Information
We use your data to power our "Find Your Place" matching engine, including:
Advocacy Matching: Connecting you with the right Realtor, builder, or lender based on your specific situation and location.
Blueprint Personalization: Tailoring search results, community recommendations, and listings to your buying stage and budget.
Communication Triage: Routing messages and inquiries to the appropriate professional while maintaining Realtor oversight.
Platform Integrity: Detecting fraud, preventing abuse, and ensuring all professionals meet Hoodle's "Verified & Trusted" standards.
04
Security & The Hoodle Elite™ Standard
Your data security is treated as a first-class concern across every layer of our platform.
Industry-Leading Encryption: All data in transit is protected with TLS 1.3. Data at rest is encrypted using AES-256 standards.
Verified & Trusted Partners: All professionals on Hoodle must maintain "Verified & Trusted" status, including compliance with our data privacy standards.
Regular Security Audits: We conduct periodic penetration tests and security audits to proactively identify and address vulnerabilities.
05
Your Controls
You are in control of your data. Hoodle provides full transparency and self-service data management.
Access & Update: View and update your personal information at any time through your Buyer Dashboard under Account Settings.
Delete Your Data: Request full deletion of your account and associated data by contacting support@hoodle.com. Deletion is processed within 30 days.
Communication Preferences: Manage email notifications, SMS alerts, and marketing preferences from your dashboard at any time.
06
Contact Us
We are committed to transparency. If you have any questions about this policy or your data, we want to hear from you.
Support Team: Reach us through the messaging portal inside your Hoodle dashboard for the fastest response.
Email: Send questions directly to support@hoodle.com. We respond to all privacy inquiries within 2 business days.
Postal Address: Hoodle, Inc. — Privacy Office, Florida, USA.
The Hoodle Privacy Pledge
We believe privacy is a right, not a privilege. Hoodle will never sell your personal data to third-party marketers. Your information exists on our platform for one purpose only: to help you find your perfect home. That's our commitment to you.
Zero Data SellingFull TransparencyBuyer First